Admin Portal and Client Portal

Selkirk

INDUSTRY

Manufacturing

Type

Business Application

Overview & Challenges

Our client, a manufacturer and sales operation, also managed the installation, support, and maintenance of their products. They constantly struggled with managing project information such as specifications, documents, schedules, and plans. A major bottleneck was providing clients with access to this information upon request throughout the project lifecycle and during maintenance periods.

Our Solution

We designed and developed a fully custom business portal that allowed the client to manage and track all critical information related to their projects. The portal also enabled clients to self-serve information, check project status, and make additional requests without needing direct communication. The portal was fully secure, cloud-based, and supported role-based access to control specific features.

Key Features and Benefits

Project Management:

Streamlined management of project timelines, specifications, and updates, ensuring efficient project execution.

Asset Management and Tracking:

Enabled real-time tracking and management of assets, reducing the risk of lost or mismanaged resources.

Document Management:

Centralized storage and organization of documents, making it easy to access and update project-related files.

Scheduling:

Simplified scheduling of project milestones, tasks, and maintenance activities, improving overall project coordination.

Role-Based Access:

Provided secure access controls, ensuring that only authorized users could access sensitive information and features.

Map Integration:

Integrated mapping features for visual tracking and management of project sites and assets.

Admin Portal:

Gave administrators comprehensive tools to manage user roles, permissions, and system settings.

Client Access:

Allowed clients to access project information, status updates, and make requests, improving client satisfaction and reducing the need for direct communication.

Technologies Used

Angular

C#

.Net

Azure

My SQL

Implementation & Results

Our team utilized modern web technologies to build a scalable and secure business portal that met the client’s needs. The portal provided comprehensive tools for managing project information and enhanced client interactions by enabling self-service capabilities.

Impact

Efficiency:

Significantly reduced the time spent on managing and sharing project information, allowing the client to focus on core business activities.

Client Satisfaction:

Improved client satisfaction by providing easy access to project information and status updates, reducing the need for ad hoc requests.

Control and Security:

Enhanced control over project information with role-based access and secure cloud storage, ensuring data integrity and compliance.

Conclusion

The project successfully transformed the client’s project management processes, providing a robust and flexible solution that enhanced efficiency, client satisfaction, and data security.